TEXAS

909-913 W Carrier Pkwy, Grand Prairie, TX, 75050

Monday - Friday 09:00 - 20:00

info@lux-furniture.org
512 537 5930

Contact with an expert

    Frequently asked questions

    Why choose Lux Furniture?

    At LUX FURNITURE, we blend modern aesthetics with timeless elegance to offer furniture that enhances your living spaces. Our curated collections are designed to bring sophistication and comfort to your home, ensuring each piece resonates with contemporary style.​

    Where do you ship?

    We offer shipping across the continental United States. For customers located within 70 miles of a LUX FURNITURE showroom, we provide specialized In-Home Standard and Premium delivery services. For areas beyond this range, Curbside delivery is available.​

    What Are Your Shipping Options and Costs?

    In-Home Standard Delivery (within 70 miles of a showroom):

    - Delivered directly to your chosen room.
    - Includes delivery up to one flight of stairs.
    - Assembly not included.​

    - Up to $1,000: $99
    - $1,000 to $3,500: $159
    - $3,500 to $5,000: $199
    - $5,000 to $7,500: $249
    - $7,500 and above: 3%

    In-Home Premium Delivery (within 70 miles of a showroom):

    - White glove service with delivery to your room of choice.
    - Includes assembly and removal of packaging.
    - Delivery up to one flight of stairs.​

    - Up to $1,000: $149
    - $1,000 to $3,500: $309
    - $3,500 to $5,000: $349
    - $5,000 to $7,500: $399
    - $7,500 and above: 6%

    Curbside Delivery (outside 70-mile showroom radius):

    - Delivery to the curb or end of driveway.
    - Customer is responsible for transport beyond that point.​

    - Up to $1,000: $199
    - $1,000 to $3,500: $329
    - $3,500 to $5,000: $379
    - $5,000 to $7,500: $459
    - $7,500 and above: 7%

    Premium delivery incurs an additional 5% of the order subtotal.​

    Please note that shipping charges are non-refundable once items have left our warehouse.

    Standard Small Parcel Delivery:

    Your order will be shipped via a reliable small-parcel carrier (such as UPS, FedEx, or USPS) for items that are compact and lightweight.

    Orders under $99: $19.95 flat rate
    Orders $100 - $200: $29.95 flat rate
    Orders $200–$499: $39.95 flat rate

    When will my order arrive?

    In-stock items typically take up to 3 business days to process. Due to high order volumes and safety precautions, processing may extend to 1–2 weeks. Once shipped, delivery times vary based on location and selected delivery method. You will receive tracking information via email once your order is on its way.​

    What Is Your Return Policy?

    If you're not satisfied with your purchase, you may return the item within 30 days of delivery, provided it is in like-new condition and in its original packaging. Returns for convenience are subject to a 30% restocking fee and must be shipped to our Austin, TX distribution center at your expense. Please contact our Customer Service at 512-537-5930 to initiate a return.​Items purchased as clearance, marked as Final Sale, or as Floor Samples are not eligible for return.​

    Online store with a wide selection of furniture and decor

    Furniture is an invariable attribute of any room. It is they who give it the right atmosphere, making the space cozy and comfortable, creating favorable conditions for productive work or helping to relax after a hard day. More and more often, customers want to place an order in an online store, when you can sit down at the computer in your free time, arrange the furniture in the photo and calmly buy the furniture you like. The online store has a large catalog of furniture: both home and office furniture are available.

    Furniture production is a modern form of art

    Furniture manufacturers, as well as manufacturers of other home goods, are full of amazing offers: we often come across both standard mass-produced products and unique creations - furniture from professional craftsmen, which will be appreciated by true connoisseurs of beauty. We have selected for you the best models from modern craftsmen who managed to ingeniously combine elegance, quality and practicality in each product unit. Our assortment includes products from proven companies. Who for many years of continuous joint work did not give reason to doubt their reliability and honesty. All of them guarantee the high quality of their products, excellent operational characteristics, attractive appearance of the products, a long period of use of the furniture, as well as safety.

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